01 What Highland Ridge publishes for the Highlander
Highland Ridge RV, a subsidiary of Jayco, Inc. lists 4 Highlander toy-hauler fifth wheels in its Highlander brochure (listed under 2020 in Highland Ridge’s own brochure library; the scanned brochure prints no year). Highland Ridge prints a dry weight for every one profiled here, and each has a page of its own. It prints a GVWR for every one too. It prints a net carrying capacity for 4; on the 4 that carry both that and a GVWR, the dry weight plus the carrying capacity equals the GVWR exactly on 3. (How the data is verified.)
02 Highland Ridge Highlander models
Highland Ridge Highlander · 4 models
| Model | Dry weight | Cargo (CCC) | GVWR | Tongue | Length | Sleeps | On this site |
|---|---|---|---|---|---|---|---|
| Highlander HF327G | 11,075 lb | 5,775 lb | 16,850 lb | 2,362 lb | 40' 8" | — | Profiled |
| Highlander HF350H | 11,820 lb | 5,080 lb | 16,900 lb | 2,790 lb | 39' 10" | — | Profiled |
| Highlander HF383H | 12,400 lb | 5,600 lb | 18,000 lb | 2,786 lb | 42' 4" | — | Profiled |
| Highlander HF387H | 12,575 lb | 5,500 lb | 18,000 lb | 2,900 lb | 42' 2" | — | Profiled |
Read from Highland Ridge’s Highlander brochure (listed under 2020 in Highland Ridge’s own brochure library; the scanned brochure prints no year), 6 Nov 2026. “Not published” means the maker prints no figure; nothing is filled from another model, year or dealer.
03 Reading Highland Ridge’s figures
A maker’s published weight is for a base trailer; options and dealer-installed equipment add weight to any particular unit. The federal weight label inside the trailer carries its own unloaded weight, cargo carrying capacity and GVWR (49 CFR 567 and 571.120): read it on the unit itself before any towing decision.
05 Recalls
NHTSA lists 6 recall campaigns affecting this line. The earliest was reported 11 Dec 2015 and the most recent 16 Mar 2021.
| Reported | Campaign | Component | What can go wrong |
|---|---|---|---|
| 16 Mar 2021 | 21V179000 | Equipment | A gas leak can increase the risk of a fire. |
| 1 May 2017 | 17V288000 | Interior lighting | The excessive heat from the LED ceiling lights may increase the risk of a fire. |
| 14 Nov 2016 | 16V818000 | Equipment | If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury. |
| 18 Feb 2016 | 16V092000 | Equipment | If the vehicle is overloaded due to incorrect Weight Rating information on the label, tire failure may result, increasing the risk of a crash. |
| 2 Feb 2016 | 16V058000 | Equipment | In the event the main trailer connection fails, the weight of the trailer can break the safety chains if the chains are not strong enough, allowing the trailer to… |
| 11 Dec 2015 | 15V834000 | Equipment | If the drain valve is left open, sewer gas may fill the recreational vehicle, increasing the risk of occupant injury. |
Coverage is not complete: this list is a starting point, not a clearance (how it is built), so check a specific VIN at NHTSA before you buy and again before you tow.
This count covers the Highland Ridge Highlander only, not the Toyota Highlander.
06 Owner-reported problems
Owners have filed 5 complaints with NHTSA about this line for model years 2005 on. The earliest was filed 12 Oct 2021 and the most recent 23 Sep 2026. The breakdown below is what those owners actually reported, grouped by the component NHTSA assigned.
What gets reported
| Component group | Reports | Share |
|---|---|---|
| Structure | 2 | 40% |
| Tires | 2 | 40% |
| Unknown or other | 1 | 20% |
Most recent reports
The 5 owner reports filed on this line, newest first. Wording is NHTSA’s summary of what the owner described.
| Filed | Component | Miles | What the owner reported |
|---|---|---|---|
| 23 Sep 2026 | Structure › Frame and members | 0 | The contact owns a 2019 Highland Ridge Highland RV. The contact stated that while driving 60 MPH and hauling the travel trailer, the axle weld and frame fractured. The contact was unable to pull the trailer. The contact stated that the road was bumpy while driving. The vehicle was towed. There was… |
| 4 Feb 2024 | Unknown or other | — | 1. Stress crack running outwards from door side slide out. "Frame Flex" 2. Integrity of couch was compromised for towing. 3. Confirmed by dealer and repaired 2021. 4. Inspected and repaired by manufacturer. 5. N/A |
| 1 Sep 2022 | Tires | — | I was towing the trailer from Myrtle Beach, SC to Topping, VA. We had completed 286 miles of the trip and stopped for fuel and a 1 hour break in Stony Creek, VA. Upon stopping for fuel I walked around the trailer and checked the temperature of the tires and checked for any issues that could be seen… |
| 21 Mar 2022 | Tires | — | not notified by westlake tires of nhtsa recall on tires installed on my RV contact with westlake has been ignored by them. All 4 tires ST235/85R16 132 127 g were recalled. should tires come apart while in transit could cause extensive property damage and/or injury/death. Tires were inspected by… |
| 12 Oct 2021 | Structure › Frame and members › Underbody… | 3,000 | The contact owns a 2018 Highland Ridge Highlander. The contact stated that the welding on the slider would fail to slide back inwards correctly. The vehicle was repaired however the failure reoccurred. The vehicle was taken to a dealer who informed that the welding was done incorrectly. The… |
How this count is drawn. A report is counted here only when NHTSA’s own model field names this line. What the owner typed in the description is never used to attribute a report: our line names are ordinary English words, and an owner writing “imagine my surprise when the axle went” or naming the state of Montana is not reporting a Grand Design Imagine or a Keystone Montana.
Read these as reports, not as findings. Complaints are submitted by owners and NHTSA does not verify them; no complaint here has been confirmed as a defect, and none of them is a recall. The sample is also self-selected — only owners motivated to file appear in it — so a high count tracks how many units a line sold at least as much as how well it was built. Use the pattern, not the total: a component that keeps recurring is worth inspecting on any used unit. File or search complaints at NHTSA.