06 Owner-reported problems
Owners have filed 3 complaints with NHTSA about this line for model years 2005 on. The earliest was filed 3 Apr 2022 and the most recent 6 May 2024. The breakdown below is what those owners actually reported, grouped by the component NHTSA assigned.
Safety outcomes in this set: 3 reports describing a fire. These are the owner’s own account of what happened and have not been verified by NHTSA.
What gets reported
| Component group | Reports | Share |
| Equipment | 2 | 67% |
| Unknown or other | 1 | 33% |
Most recent reports
The 3 owner reports filed on this line, newest first. Wording is NHTSA’s summary of what the owner described.
| Filed | Component | Miles | What the owner reported |
| 6 May 2024 | Unknown or other | — | Truma water heater fire: Model Serial No: DLE 60G 32123091 The water heater had loose internal gas fittings due to improper manufacture by Truma. This is our 2nd water heater with this issue. Flame shot out of the heater cavity heating and starting to char wiring. |
| 4 Jan 2024 | Equipment › Recreational vehicle/trailer | — | 2022 Oliver Legacy Elite 2 Travel Trailer, the Truma On-demand Water heater started producing balls of fire during ignition and heating cycle |
| 3 Apr 2022 | Equipment › Recreational vehicle/trailer >… | — | The Truma water heater made loud booming noises when igniting. Upon inspection fire and flames were shooting out of the firebox and engulfing the controls. We shut down the unit by turning off the power switch. We had a new unit shipped to our location and installed by a technician. The old unit… |
How this count is drawn. A report is counted here only when NHTSA’s own model field names this line. What the owner typed in the description is never used to attribute a report: our line names are ordinary English words, and an owner writing “imagine my surprise when the axle went” or naming the state of Montana is not reporting a Grand Design Imagine or a Keystone Montana.
Read these as reports, not as findings. Complaints are submitted by owners and NHTSA does not verify them; no complaint here has been confirmed as a defect, and none of them is a recall. The sample is also self-selected — only owners motivated to file appear in it — so a high count tracks how many units a line sold at least as much as how well it was built. Use the pattern, not the total: a component that keeps recurring is worth inspecting on any used unit. File or search complaints at NHTSA.